Sketch 26: Chatbots and Digital Assistants






Summary Limerick

Chatbots help businesses thrive,
from customer wishes they derive,
Intents show what's meant,
Entities the details present,
Customer satisfaction is the goal that they strive

Mind Map

4tuitous Knowledge Network

Groups
Chatbot
IBM

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Quick Quiz

What word best describes what a users says or types to a chatbot?

What word best describes what the details within a request to a chatbot?

What word best describes what a user wants a chatbot to do?

Chatbot requests are broken down into simple verb-noun combinations. What is the verb-noun combination from this request: 'I talked to my friend in New York and want you to book me a flight there'

You have __ right answers